Whether you’ve been a loyal HoneyBook customer for a little while now or are considering signing up for the first time, there are so many features waiting for you inside, it’s hard to wrap your head around it all! So today on the blog I’m sharing three must-know HoneyBook features that are about to become your new best friends. Grab your favourite cup of coffee, settle in, and let’s dive in!

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Your All-in-One Client Portal: Your Wedding Hub

Picture this: a virtual oasis where everything your clients need lives harmoniously in one spot – the HoneyBook Client Portal. Contracts, invoices, questionnaires – you name it, it’s all there. No more frantic email searches or digging through endless folders. Your clients get access to their personal haven of wedding essentials. This not only streamlines your communication but also adds a touch of professionalism to your services. And the best part? A happy, stress-free client is more likely to sing your praises to all their engaged friends!

Work Wherever, Whenever with the HoneyBook Mobile App

As wedding photographers, we’re always on the move, chasing those picture-perfect moments. So why should your business tools tie you down to a desk? Enter the HoneyBook Mobile App – your backstage pass to your business, right in your pocket. Whether you’re meeting clients, scouting venues, or just soaking in inspiration from a café, you’ve got your entire wedding photography world in the palm of your hand. Stay organized, stay in touch, and stay in control, no matter where life takes you.

Insights that Shape Your Success Story

Your journey as a wedding photographer is more than just photos; it’s about building a thriving business. HoneyBook knows this, which is why it goes beyond just managing tasks. Inside your HoneyBook account, you’ll find a ton of data and insights. From year-to-date sales to booking trends, you’re equipped with the information you need to make the right decisions that will propel your business forward.

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I’ll admit, picking just three features to rave about from HoneyBook’s toolkit wasn’t easy. There’s a whole menu of tools designed to make your life as a wedding photographer smoother, more efficient, and more enjoyable. And guess what? You don’t have to take my word for it alone!

If you’re feeling that spark of curiosity, if the thought of a more organized, streamlined, and data-empowered wedding photography business gets your creative gears turning, then it’s time to take action. Sign up for Honeybook today and save 50% off your first year’s subscription!

Are you ready to embark on this organizational odyssey? Let’s embrace a future where we focus on what truly matters – capturing unforgettable wedding moments – while HoneyBook takes care of the rest. Your journey to an elevated wedding photography business starts now! 🚀📸

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Moving over from a different CRM system? I can migrate all of your templates and details into Honeybook for you!

Get In Touch!

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Check out some other faves on the blog:

Unscripted vs Honeybook: Which Is The Better Option For Wedding Photographers?

How Honeybook Helps Wedding Photographers Keep Clients Happy

{FREE DOWNLOAD} Steal My Wedding Photography Workflow!

When you’re deep in the weeds of running a photography business, the last thing you need is to be juggling a dozen tools that almost do what you need them to do.

And if you’re anything like most wedding photographers I work with, two tools tend to come up in the same breath: Unscripted and HoneyBook.

Both are big names in the industry. Both claim to make your life easier. But they serve very different purposes—and choosing the right one can actually transform how you work behind the scenes.

Not sure whether to use Unscripted or HoneyBook in your photography business? Let’s break it down—without the techy jargon or the fluff.

What is Unscripted?

Unscripted is a mobile app packed with pose prompts, shot lists, client questionnaires, and tools to help you shoot more confidently—especially if you’re someone who needs a little inspiration mid-session.

It also includes:

• Contracts
• Invoicing
• Email templates
• A mobile gallery viewer
• A lightweight CRM (kind of)

It’s affordable, accessible, and built for photographers—especially lifestyle, portrait, and family photographers who want to manage everything from their phone.

What is HoneyBook?

HoneyBook is a client flow management system—a full-blown backend platform designed to handle everything from inquiry to invoice.

I’m talking things like:

• Contact forms
• Proposal templates
• Automations
• Workflows
• Smart files
• Scheduling
• Contracts
• Invoicing
• Project management
• And so much more

Think of HoneyBook like your photography business’s second brain. One that helps you work like a pro even on your worst flare day or during the thick of busy season.

🙋‍♀️ Already using HoneyBook but your backend’s a mess? Grab my Fix Your Foundations: Summer Edition free challenge or check out my HoneyBook smart file templates built specifically for wedding photographers.

Which One is Right for You?

Let’s get one thing straight: this isn’t an either/or situation. You can absolutely use both.

But if you’re trying to simplify, here’s how to think about it:

• Unscripted is your creative toolbox.
• HoneyBook is your business operations command centre.

One supports your sessions. The other supports your systems.

If you’re running a high-volume business, navigating burnout or chronic illness, or just trying to scale without cloning yourself, HoneyBook is going to give you way more control over your capacity.

What I Recommend

If you’re just starting out or mostly shoot families and need quick prompts and lightweight admin tools, Unscripted might be enough—for now.

But if you’re building a sustainable photography business with regular clients, email inquiries, contracts, invoices, workflows, and timelines, HoneyBook is the platform that will grow with you.

It’s what I used to run my wedding photography business for almost a decade. And now it’s what I help other photographers streamline, clean up, and automate—so they can stop duct-taping things together and actually trust their systems to hold.

🔥 Want to make your HoneyBook setup work harder for you?
Check out my Done-For-You Workflow Setup or snag my plug-and-play inquiry bundle if you want to upgrade your client experience without starting from scratch.

Still Not Sure?

Here’s a quick cheat sheet:

Feature	Unscripted	HoneyBook
Posing Prompts	✅	❌
Mobile-first App	✅	✅ (but better on desktop)
Contracts & Invoicing	✅	✅ (with automations)
Questionnaires	✅	✅ (with smart file logic)
Email Templates	✅	✅ (with automation)
Workflow Management	❌	✅✅✅
Automation	❌	✅✅✅
CRM Features	Basic	Advanced
Scalability	Low	High

Unscripted is great for on-the-go inspiration. But HoneyBook is what you need when you’re ready to work smarter—not harder.

💡 Already on HoneyBook and ready to level up?
My HoneyBook Housekeeping service is the perfect refresh for when you know your systems need love—but you’re not ready to start from scratch.

Final Thoughts

I’m not here to tell you what to do—but I am here to make your life easier.

If Unscripted gives you peace of mind on shoot days? Amazing.

If HoneyBook helps you run your business without the chaos? Even better.

And if you want help setting it all up so it actually works the way your brain and body need it to? That’s literally what I do.

👉 Explore my shop for templates, workflows, and questionnaires
👉 Book your Done-For-You Setup to get your systems handled
👉 Join the Fix Your Foundations challenge if you’re not ready to commit but know your backend needs some love

FAQ

Can I use both Unscripted and HoneyBook together?
Yes! Many photographers use Unscripted for posing and HoneyBook for business. They serve different purposes and don’t overlap much.

Is HoneyBook worth the investment?
If you’re sending contracts, invoices, emails, and questionnaires manually—or managing everything through your inbox—HoneyBook will save you hours every week. Plus, it helps create a consistent experience that clients actually notice.

Before You Go…

Some of the links in this post are affiliate links, which means I may earn a small commission if you decide to make a purchase—at no extra cost to you. I only recommend tools I’ve actually used, loved, and would tell my best friend to try.

✨ Thinking about giving HoneyBook a shot?
You can get 30% off your first year when you sign up using my link. It’s a great way to save some cash and start building a system that actually supports your energy—not drains it.

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Keep reading:

Wedding Photography Leads – Are You Following Up?
How HoneyBook Helps Wedding Photographers Keep Clients Happy
Steal My Wedding Photography Workflow

Do you remember that episode of Friends, The One With The Secret Closet?!

Chandler discovered a locked closet and Monica didn’t want to tell him what was inside. Eventually, he takes the door off the hinges, and that’s when he discovers it. Super-organized Monica has an absolute mess hiding behind that door.

Don’t let your Honeybook account be your secret closet, friend!

From your clients’ perspective, things appear professional, organized, and on-brand. The backend of your Honeybook should be the same!

Sure, you have a rough idea of where to find your files and templates. After having to search for them so many times, how could you not? But honestly, why are you taking 10 seconds to do something that could be done in 3?!

Here are a few things you can do to get things cleaned up:

1. Re-name your files

Keep your templates all grouped together in a way that’s easy to find. I like to name my templates using this breakdown: Session Type – File Number – Title

So, for example “Wedding – 01 – Inquiry Auto-Responder” and “Wedding – 05 – Wedding Day Questionnaire”

This way everything gets listed in order inside my Honeybook template library. It’s easy to find because I know exactly where to scroll when I need something!

2. Organize your pipeline

Keeping your pipeline organized is the best way to know where your clients are in their journey. One of my favourite Honeybook features is that you can customize the pipeline! I’ve added extra steps for things like editing, album design, and sending reviews.

If you’ve ever felt like there’s a gap in your pipeline, use the customization feature to fix the problem!

3. Clear out your archives

Lastly, clear out your archives. After a while, it just doesn’t make sense to keep logs of clients you haven’t worked with in 10 years. And it definitely doesn’t make sense to keep every single lead that didn’t book with you. Go into your archives, use the sort filters, and delete only the projects that are no longer relevant to your business.

It’s a lot of tedious work but you won’t regret it once it’s done!

If you’re feeling like this is the absolute last thing you want to or have time to do right now, here’s a little something to help…

Introducing, Honeybook Housekeeping!

Honeybook Housekeeping is a brand new service I’m offering. It’s for wedding photographers who want their Honeybook account sparkling clean! Just without spending hours on the tedious work it takes to make it happen. 

It’s perfect for busy wedding photographers with a mess of templates and projects they’ve been digging through every time they need something!

I’ll log into your account to:

• Re-name and organize your email templates, smart files, and legacy files so you can always find what you need
• Re-name your automations for quick reference in the future
• Organize your pipeline to help you keep track of your clients’ journey
• Delete old tasks and library files that aren’t relevant to your business anymore
• Clear out your archives because they’re just taking up unnecessary space

… For only $97!

Here’s the truth:

The time you’re wasting trying to find your files and templates inside Honeybook adds up. Even if it is just a few seconds here and there it still adds up! And using a CRM system shouldn’t make things take longer.

Time is money.

Time away from your camera = money out of your pocket.

Are you ready for that “just climbed into bed with freshly washed sheets” feeling, Honeybook-style?!

Let me help you get organized so you can get back behind your camera. Stop rage-scrolling while you try to remember what you named that email template your client is waiting for!

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Let’s talk more about your Honeybook account and how I can help you get things organized! Click here to call the housekeeper!

Not using Honeybook just yet? Click here to save 35% off your first year!

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Looking for more help with your Honeybook account? Here are some of my faves on the blog!

Creating An Irresistible First Impression When Replying To A New Wedding Photography Inquiry

When Should I Reply To A New Wedding Photography Inquiry?

Getting Ghosted By Wedding Photography Inquiries?

Getting ghosted by new wedding photography inquiries has got to be one of the most frustrating and disheartening parts of being a wedding photographer.

The inquiry comes in, and you get so excited when you see you’re available for their wedding date. You reach out to them to start walking them through your system for inquiries…

And then – they’re gone. They stop responding.

Enter the feelings of frustration, confusion, and defeat, amiright friend?!

I don’t know that it’s possible to stop getting ghosted completely… We can’t control how others behave, and some people just don’t like to reply. But, there are a few things you can do to stop it from happening so often:

Prompt + Transparent Communication

The biggest reason why potential clients ghost is because of delayed responses. Make sure to respond to inquiries as quickly as possible (while still maintaining your boundaries!) and provide detailed information about your services, availability, and pricing. 

Do you charge sales tax, travel fees, or anything else in addition to the cost of the package? Make sure you are upfront about that information! Never assume anyone “should know” anything.

Share Reviews

Reviews from past clients are such a powerful tool for building credibility and trust with potential clients. I know you’re already sharing positive feedback from your couples on your website. And maybe even on your social media channels… But here’s a little homework for you today:

Make sure you’re including some in your pricing guide, too!

This can help clear up any concerns or doubts a couple may have about hiring you – another reason why they ghost.

Follow Up

If you haven’t heard back from a potential client after sending your initial information, don’t be afraid to follow up. And follow up more than once!

Check-in and see if they have any questions or concerns.

Sometimes we think we’re being intentionally ghosted when in reality, the person we were interacting with simply just forgot to reply. Following up in the right way shows that you are invested in working with them. It shows that they’re more than a faceless number to you!

That being said, make sure to respect their boundaries and avoid being pushy or overly aggressive in your follow-ups. Instead, show up in a way that lets them know you’re here to help make their decision-making process easier!

Like I said earlier, I don’t know that it’s possible to stop ghosting from happening completely. There are all sorts of reasons why it happens, and we can’t control anyone’s actions beyond our own. But I hope these tips help you start delivering such an incredible experience to your potential clients right from the very beginning, that ghosting starts happening less and less.

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If you feel like something is missing from your workflow for new wedding photography inquiries and want to dive into it even further, book a 1:1 Coaching Call!

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Looking for more photography business tips? Here are some of my faves on the blog!

Breaking Into A New Market with John Mansfield

Why Showit Is The BEST Website Platform For Wedding Photographers

How Honeybook Helps Wedding Photographers Keep Clients Happy

The biggest mistake a wedding photographer can make? Not utilizing systems in every aspect of their business. More specifically, the system I want to talk about is a wedding photography workflow.

If I’m being totally honest, I’ve made that mistake so. many. times. I for a good system, but I still get invested in things without laying the groundwork first… And it always catches up with me.

Back in the early years of my business, the stress, the missed deadlines, the 16+ hour workdays, the burnout… I could have avoided it all had I taken the time to make sure the backend of my business was running efficiently!

If this sounds at all familiar to you, too, I’m here to give you a little encouragement:

It’s never too late to get started with systems and workflows.

You deserve the freedom that goes along with confidently stepping into the CEO role of your business. The freedom to do all the things you love guilt-free. The freedom of knowing everything is running as it should be to help your business continue to thrive!

To help get you started in time for this year’s wedding season, I wanted to share a little something with you…

A FREE Wedding Photography Workflow!

This PDF includes my exact 16-step wedding photography workflow. From the time I send a proposal to a new client, right through until after I’ve delivered their photos and asked for reviews.

All YOU need to do is head to your favourite CRM system (mine is Honeybook!) and add each step into a new workflow. You’ll even find notes on each step with the timeframe I recommend using as you’re setting your triggers in between each! Add in your own email templates, and within a couple of hours you’ll have your very own wedding workflow.

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Check out some more educational resources –

When Should I Reply To A New Wedding Photography Inquiry?

Asking For Accommodations At A Wedding With Kim DeBose

The Importance Of Your Why with Jasmin Blais

Let’s face it, keeping our clients happy takes a lot of work. That’s just one of many reasons why I love Honeybook so much. It’s a game-changer when it comes to streamlining our workflow and keeping my clients happy every step of the way during our time together.

So… what’s so great about Honeybook? Well, for starters, it takes care of a lot of the boring back-end stuff that we hate doing. You know – things like manually creating contracts, invoices, and questionnaires, because Honeybook can do all that for you! Plus, it can send them out automatically, so you don’t have to worry about forgetting anything.

Another awesome thing about Honeybook is that it allows you to collaborate with your clients on the platform itself. You can share files and images, communicate back and forth, and keep everyone up-to-date on the progress of their project. It’s like having a virtual office where everything is organized in one place!

And let’s not forget about customer support! Honeybook’s team is always ready to help you with any issues or concerns you might have. They have live chat and email support, as well as an extensive knowledge base and video tutorials. You’ll never be left in the dark!

Honeybook is an awesome tool that can help us wedding photographers keep our clients happy. By automating repetitive tasks, providing collaboration features, and offering amazing customer support, Honeybook makes it easy to focus on what we do best – capturing beautiful memories on our clients’ special day!

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Need some help getting started with Honeybook? Click here download my free Wedding Photography Workflow!
(P.S. You can also save 60% off your first year of Honeybook until May 31st, 2023 if you click here!)

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Ready for more?! Here are some of my favourite blog posts:

3 Mistakes To Avoid When Investing In Education & Coaching

I Almost Quit Wedding Photography

3 Ways To Set Better Business Boundaries