TERMS AND CONDITIONS
Last updated: April 12, 2026

1. AGREEMENT TO THESE TERMS

These Terms govern your access to and use of our website at https://simplysandrayvonne.ca (the “Site”) and any related services, pages, products, or resources that reference these Terms (collectively, the “Services”).

You may contact us by phone at (+1) 226-377-9653, by email at hello@simplysandrayvonne.ca, or by mail at the address above.
By using or accessing the Services, you confirm that you have read and understood these Terms and that you agree to be bound by them. If you do not agree with any part of these Terms, you may not use the Services and must discontinue use immediately.
From time to time, we may update or modify these Terms. Updates will be reflected by the “Last updated” date above. By continuing to use the Services after changes are posted, you accept the revised Terms. You are responsible for reviewing these Terms regularly.

The Services are intended for individuals who are at least 18 years old. Users under 18 are not permitted to access or register for the Services.

We recommend printing a copy of these Terms for your records.



TABLE OF CONTENTS

  1. Agreement of Terms (Above)
  2. Our Services
  3. Intellectual Property Rights
  4. User Representations
  5. Products
  6. Purchases and Payment
  7. Refund Policy
  8. Prohibited Activities
  9. User-Generated Contributions
  10. Licence to Contributions
  11. Third-Party Websites and Content
  12. Services Management
  13. Privacy Policy
  14. Term and Termination
  15. Modifications and Interruptions
  16. Governing Law
  17. Dispute Resolution
  18. Corrections
  19. Disclaimer
  20. Limitation of Liability
  21. Indemnification
  22. User Data
  23. Electronic Communications, Transactions, & Signatures
  24. California Users and Residents
  25. Miscellaneous
  26. Contact

2. OUR SERVICES
The content and resources offered through the Services may not be lawful or appropriate for use in all countries or jurisdictions. You are responsible for complying with any local laws that apply to you.

The Services are not intended for use in conjunction with regulations or industries requiring heightened data protections, including but not limited to HIPAA, FISMA, or the Gramm-Leach-Bliley Act. If your activities fall under such laws, you may not use the Services.


3. INTELLECTUAL PROPERTY RIGHTS
Our Content
All content made available through the Services—including text, media, software, graphics, audio, video, design, databases, and the “Simply Sandra Yvonne” trademarks, service marks, and logos (collectively, the “Content” and “Marks”)—is owned or licensed by us and protected by copyright, trademark, and other intellectual property laws in Canada, the United States, and other jurisdictions. You may access the Services and download or print reasonable portions of the Content for your personal use or for internal business purposes, provided you comply with these Terms.

Restrictions
Except as explicitly permitted in these Terms, you may not copy, reproduce, modify, distribute, sell, publish, or exploit any Content or Marks without our prior written consent. Any permitted use must retain all copyright and proprietary notices.
We reserve all rights not expressly granted to you.

Your Submissions
If you submit feedback, ideas, questions, or suggestions (“Submissions”), you agree that:
  • All intellectual property rights in those Submissions transfer to us upon submission.
  • We may use or share Submissions for any lawful purpose without compensation to you.
  • You warrant that your Submissions are lawful, original, and do not infringe any rights.
  • You acknowledge Submissions are not confidential.
  • You are responsible for any Submissions you provide and agree to indemnify us against losses arising from your Submissions.


4. USER REPRESENTATIONS
By using the Services, you confirm that:
You have the legal capacity to enter into these Terms.
You are not a minor in your place of residence.
You will not use automated tools, bots, or scripts to access the Services.
You will not use the Services for unlawful or unauthorized purposes.
Your use complies with all applicable laws.

Providing false or incomplete information may result in suspension or termination of your access.



5. PRODUCTS
Products offered through the Services are subject to availability. We may revise or discontinue items at our discretion. Pricing may change without notice.
6. PURCHASES AND PAYMENT
We accept:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal

All pricing is in Canadian and United States dollars unless otherwise stated.

You agree to provide accurate billing and contact information and to maintain updated payment details. You authorize us to charge your payment method for all applicable fees, taxes, and charges.

We may refuse or limit any order, including orders associated with the same customer, payment method, or billing/shipping address.

7. REFUND POLICY
All sales are final. No refunds will be issued.


8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as needed or required by law.
We retain personal information for as long as:

  • It is needed to provide the Services; or
  • It is required for legitimate business purposes (for example, accounting or legal obligations); or
  • It is required or permitted by applicable law.

When we no longer have a legitimate need to process your information, we will delete or anonymise it. If that is not immediately possible (for example, in backup systems), we will securely store and isolate it until deletion is feasible.

9. USER-GENERATED CONTRIBUTIONS
If you post or submit content (“Contributions”), you confirm that:
  • You own or have necessary rights to the content.
  • Your content is not unlawful, harmful, defamatory, discriminatory, explicit, or otherwise objectionable.
  • Your Contributions do not violate intellectual property, privacy, or publicity rights.
  • Your Contributions do not involve exploitation of minors or encouragement of violence.
  • Your Contributions do not contain hateful or discriminatory content.
  • Your Contributions comply with laws and these Terms.

Violations may lead to suspension or removal.

10. LICENCE TO CONTRIBUTIONS
You retain ownership of your Contributions. By submitting any form of feedback or suggestions, you grant us a perpetual, worldwide licence to use that feedback without obligation or compensation.
We do not assume responsibility for user Contributions.

11. THIRD-PARTY WEBSITES AND CONTENT
The Services may link to third-party sites or include content from third parties. We are not responsible for these websites or resources and do not endorse them. Accessing third-party sites is at your own risk.
Any transactions with third parties are solely between you and the third party.

12. SERVICES MANAGEMENT
We may:
  • Monitor the Services for violations
  • Restrict access to the Services at our discretion
  • Remove or disable content that burdens our systems
  • Take legal action for violations
  • Manage the Services to protect our rights and ensure proper functioning



13. PRIVACY POLICY
Please review our Privacy Policy at:
 https://simplysandrayvonne.ca/privacy-policy
By using the Services, you consent to the collection and processing of your data as outlined there. The Services are hosted in the United States; by using them, you consent to the transfer of your data to the U.S.

14. TERM AND TERMINATION
These Terms remain in effect while you use the Services. We may, in our sole discretion and without notice:
  • Deny access
  • Terminate accounts
  • Block IP addresses
  • Remove content

If your account is terminated, you may not create a new one under any name.
We may pursue legal remedies as needed.


15. MODIFICATIONS AND INTERRUPTIONS
We may update, suspend, or discontinue the Services at any time without notice. We are not responsible for any losses or inconvenience caused by downtime or changes.

16. GOVERNING LAW
These Terms are governed by the laws of Canada, and all disputes fall under the exclusive jurisdiction of Canadian courts.
17. DISPUTE RESOLUTION
Informal Resolution
Before pursuing arbitration, both parties agree to attempt to resolve disputes informally for at least 30 days.

Binding Arbitration
Disputes that are not resolved informally will be settled by arbitration through the International Commercial Arbitration Court under the European Arbitration Chamber.
Location: London, Ontario, Canada
Language: English
Arbitrators: One
Governing Law: Canadian substantive law

Restrictions
Arbitration is limited to individual disputes only. Class actions and representative claims are not permitted.

Exclusions
The following are not subject to informal negotiations or arbitration:
  • Claims involving intellectual property
  • Allegations involving theft, piracy, privacy invasion, or unauthorized use
  • Requests for injunctive relief

18. CORRECTIONS
We reserve the right to update any errors, including pricing, descriptions, or availability, without notice.

19. DISCLAIMER
The Services are provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties—express or implied—including those relating to accuracy, fitness for a purpose, merchantability, and non-infringement.
We are not responsible for:
  • Errors or inaccuracies
  • Personal injury or property damage
  • Unauthorized server access
  • Service interruptions
  • Viruses or harmful components
  • Loss or damage from content posted or transmitted via the Services
  • Third-party products or services advertised or linked through the Services

    You use the Services at your own risk.

20. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we will not be liable for indirect, incidental, punitive, or consequential damages, including loss of revenue, profits, data, or goodwill.
Our total liability to you will never exceed the amount you have paid to us, if any.
Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.

21. INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its officers, employees, partners, and agents from any claims or losses arising out of:
  • Your use of the Services
  • Your breach of these Terms
  • Your infringing conduct
  • Your harmful actions toward other users

We may assume exclusive defense of any matter at your expense.

22. USER DATA
We may store data related to your use of the Services. You are responsible for maintaining your own backups. We are not liable for loss or corruption of your data.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS & SIGNATURES
You agree that electronic communications—including emails, online forms, and electronic signatures—carry the same legal weight as written documents.

24. CALIFORNIA USERS AND RESIDENTS
If your concerns are not resolved through us, you may contact the California Department of Consumer Affairs:
1625 North Market Blvd., Suite N112
 Sacramento, CA 95834
 Phone: (800) 952-5210 or (916) 445-1254

25. MISCELLANEOUS
These Terms constitute the full agreement between you and us regarding the Services. Failure to enforce any provision does not waive our rights. If any part of these Terms is found invalid or unenforceable, the rest remains in effect.
No partnership, joint venture, or employment relationship is created by your use of the Services.
You waive any defenses related to the electronic form of these Terms.

26. CONTACT US
If you have questions or need support related to the Services, you may reach us at:
Sandra McMahon
 396 Berkshire Drive
 London, Ontario, N6J 3S1, Canada
 Phone: (+1) 226-377-9653
 Email: hello@simplysandrayvonne.ca